Payment of course fees
Full balance of course costs and fees on all bookings must be paid to us not later than 7 clear working days before the start of the course (this condition will only be removed if an alternative arrangement has been agreed).
A reservation form signed by the person responsible must accompany every postal booking.
Certificates will not be issued until all invoices have been paid and/or cheques cleared.
Cheques are to be made payable to ACT 2003 Training Ltd
For your convenience we also accept credit card payments by telephone 0845 644 6676
Cancellations
Due to the nature of these courses once you have made your booking the full cost of tutoring and exam fees will be charged for cancellations.
We reserve the right in the event of illness, to move bookings to another course date subject to a re-booking fee of £30.00 + vat per person and either.
Doctors Certificate
Or
Letter from your hospital signed by a doctor
In the event of cancellation by ACT 2003 Training Ltd, candidates will have the option of transferring their bookings to another appropriate course date, or receive a full refund.
When all monies are repaid the Company's liabilities shall wholly cease.
Alterations and Amendments
All courses and services outlined by ACT 2003 Training Ltd, are made in good faith. However the company does reserve the right to alter the programmes, syllabuses, tutorials and course modules, as may from time to time be necessary.
Candidate Identification
As from 1st January 2005 all candidates sitting exams will be required to provide identification for the purposes of the examination, this requirement has been set by QCA the government body that monitors this type of examination, candidates are reminded that as a training centre we are required to see a copy of your identification before you are able to sit the exam. The identification that we can accept must contain your signature; we have enclosed a list of acceptable forms of id with your pack.
Candidates who are unable to provide suitable identification will not be permitted to sit the examination.
Should you have any concerns about this issue please contact us on 0845 644 6676 before your course date to discuss the matter with us.
Liability
No liability is assumed by ACT 2003 Training Ltd for injury, death or consequential injury or death, damage, accident, cancellation, delay, irregularity or inconvenience incurred to a person participating on a course. ACT 2003 Training Ltd declines all responsibility for loss or damage to property of any kind belonging to delegates during a course.